customer service
Frequently asked questions
Yes, there are two ways to purchase in bulk.
- If you are a business customer on Amazon, you can purchase in Bulk up to 10 spools per order.
- If you have larger quantities you would like to purchase, or discuss a custom order, Contact Us to discuss your bulk order.
- Yes. Please reach out to us here to discuss further.
- Yes, we offer samples. Please fill out a Contact Us form and a member of our sales team will follow up.
- All sample orders are final.
- Each product’s Technical Data Sheet (TDS) and Safety Data Sheet (SDS) are available for download on the respective product page. You can also visit the Learn section for in-depth white papers on each Infinite product.
- Infinite products are compatible with a wide range of materials. Please see our FAQ for each of our products: AquaSys 120, AquaSys 180, and Caverna PP.
- Please reach out to us through our Contact Us page if you have a specific request for a printer profile. We have a lot of information here, here, and here to get you started.
- AquaSys products adhere strongly to glass. We recommend printing with a raft because it sticks well. While our products are compatible with most popular adhesives on the market, we recommend first trying AquaSys without adhesives.
- For Caverna products, we recommend using an AquaSys 120 raft or a build plate adhesive.
- For specific product information, please visit the FAQ page for AquaSys 120, AquaSys 180, and Caverna PP.
- For specific product information, please visit the FAQ page for AquaSys 120, AquaSys 180, and Caverna PP.
- For specific product information, please visit the FAQ page for AquaSys 120, AquaSys 180, and Caverna PP.
- Contact Us and we can evaluate based on your setup.
- Our materials strive to achieve broad compatibility on open-source printers. Please reach out to us at Contact Us for more specific recommendations. We’re happy to consult based on your individual needs.
- Our products are water-only soluble. To learn more about how we challenge convention, visit the Why Infinite page.
- Yes! We love to partner with people who are passionate about additive. Please reach out to us on our Contact Us form and we will start a conversation.
- What aren't they good for? We’ve seen success with a range of additive applications. We could spend months writing down possible applications for our products and it wouldn’t be complete. We don’t want you to be constrained.
- Yes. At Infinite we love to partner with you on your exciting additive projects. Please reach out to us on our Contact Us form and we will start a conversation.
- Yes. We love to discuss additive with other innovators. You can tag us @InfiniteMaterialSolutions on LinkedIn.
Yes. We love to discuss additive with other innovators. You can tag us @InfiniteMaterialSolutions on LinkedIn.